Verizon Fios Customer Service: 1-800-837-4966

Verizon can boast that its Fios service is 100% fiber -- and as internet connection types go, it's tough to beat fiber. Additionally, Verizon can point to its high customer satisfaction ratings and shout about its consistency at the top of those charts. But the availability of Verizon's fiber plans is mainly limited to those in the Northeast. The company's DSL plans are nothing exceptional, and there's still a large portion of people across the country for whom Verizon isn't available. Fios refers to Verizon's fiber-optic internet service, which features three different speed tiers , 500 and Gigabit Connection. One of the appeals of this service is similar upload speed to your download speed.

verizon fios home service

Choices given back to you, that’s the power of Mix and Match. The perfect fit for a tight-knit group of 20 employees or less, Verizon Small Business offers personalized service and easy-to-manage bills. Your benefits include reliable conference calls with Digital Voice, buffer-free presentations with fiber-optic internet, and break-room-friendly channels with Fios TV. Verizon offers a 100% fiber-optic Fios network that is 99.9% reliable. With Fios Internet, Fios TV and Digital Voice, you can look forward to reliable speeds, crystal-clear picture and excellent sound quality.

One-time installation fee

I was awake for almost 24 hrs straight. I cannot call and complain because I do not have phone access. The email access is not accessible and sends me right back to where I started from.

verizon fios home service

Now with Verizon Fios plans, you get to choose your bundle. Extra service for your household needs? Of the many ways to get ahold of Verizon Fios customer service, we prefer the online chat option; the reps are responsive and friendly, in our experience. There’s no fee for paying with cash, credit, or debit at Verizon company locations—just make sure to bring a billing statement, account number, or phone number. You can also pay your Verizon Fios bills in cash at CVS and 7-Eleven stores for an additional $2.99.

Fios Digital Voice

If your family lives anywhere within the United States, Verizon Fios Digital Voice with unlimited nationwide calling will make staying close to the ones you love easy. Since it operates over the fiber-optic network, Fios Digital Voice provides high reliability and crystal clear sound quality. Stay updated on the latest products and services anytime anywhere. There are several ways to get Verizon’s help online.

Verizon also offers other options for home internet service -- DSL, LTE, 5G -- but none of these are considered Fios. As we mentioned above, DSL customers must get a home phone plan, which means there's a one-time $50 charge for buying a router. You can avoid that fee if you have a compatible router. On the other hand, Verizon LTE and Verizon 5G customers don't have to pay for their equipment, as everything comes included in the monthly price. When Walt Disney coined the phrase “it’s a small world after all,” he wasn’t referring to phone services. But with Fios Digital Voice, reaching your worldwide friends just got a whole lot easier.

Home Repair Service

If you are stuck in a contract for home internet, switch to Verizon Home Internet and get up to $500 credit to help cover your early termination fee. If you're eligible to get a bill credit for up to $500 for an early termination fee charged by your previous home internet provider, here's how to get it. If you order Fios home internet, see the Fios Early Termination Fee instructions.If you order 5G Home, go to the 5G Home Internet bill credit page. To see if your address qualifies, check availability. Starting at $25/mo, that’s 50% off when you combine it with select 5G Mobile plans.

verizon fios home service

Low 46F. Winds WSW at 10 to 15 mph. Get up to $500 when you bring your phone. With the FCC’s Affordable Connectivity Program , qualified customers can now get free Fios Home Internet using Verizon's Fios Forward discount.

Extras for your TV packages

Check out and get even more. Plus, order online and we'll waive the $99 setup fee. Verizon has made it easy for you to stay connected while you start your new adventure.For existing Fios customers, please click hereto sign in to your account. 5G Ultra Wideband is now in more and more places around the country, so more people than ever can experience Verizon’s exceptional broadband internet at home. Simple plug and play self setup, with 30 days support included.

verizon fios home service

Contact us if you are moving to a new address and wish to continue using 5G Home Internet or LTE Home Internet. It’s unfortunate that there’s limited hours for customer service (8 a.m. to 5 p.m. EST), but at least you can reach tech support anytime. Your phone number and email address. Sure, you’ll get the occasional sales ad—but you’ll also receive important updates and special offers. Overcast with rain showers at times. Low 39F. Winds SW at 5 to 10 mph.

It can be a hassle to change your number, but with Verizon home phone services you won't have to. Maintain the same number when you add a Fios Digital Voice line to your package and enjoy crystal clear service with HD quality. For 5G Home and LTE Home customers, you may not move the 5G Home Internet or LTE Home Internet service or equipment to another address without our authorization.

Therefore, you won't need to worry about overage fees or slowing your data once you hit a certain threshold. Verizon LTE Home Internet is $50 a month and you can get up to 50% off with qualifying Verizon 5G wireless plans. Uses the Verizon 4G LTE cellular network to connect to the internet in areas where no other Verizon broadband options -- Fios, DSL or 5G Home Internet -- are available. Currently, per Verizon, that's 189 markets in 48 different states. We’ll send you the fastest internet options, so you don’t have to find them. Unsolicited calls are at an all-time high.

Reliable and fast to power your whole home with lots of devices connected. Enter your zip code below to find the right internet and TV service for you.

verizon fios home service

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